Mission / Vision / Values

Mission

We free each of our customers to focus on their core business by managing commerce and "delivering the goods." Our people make our solutions seamless through their uncompromising commitment to excellence and their can-do spirit.

Vision

NFI will be known for its leading-edge, customized solutions and world-class customer service. The effectiveness of our operating principles and the value of delivering a single point of contact to our customers will make NFI the go-to provider, because our customers will gain a competitive advantage from a transparent supply chain that strives to be frictionless.

NFI's EODB (Ease Of Doing Business) system will create tailored solutions for our customers' ever-evolving business models. We will deliver real-time visibility and trackability of our clients' products as they move through the supply chain. 

Our unwavering commitment to supply chain excellence will be executed by talented, motivated, and well-prepared employees. Our recognition for service excellence and top-tier performance will be the hallmark of NFI, with "best place to work" recognition honoring our people-and-culture platform from which all of our success will be launched.

Values

Integrity - At NFI, our Golden Rule is: Our handshake is our bond, and we are committed to "doing the right thing" in all situations. We treat our employees, customers, and partners fairly, honestly, and with respect -- just as we want to be treated. We demonstrate personal accountability in all that we do and adhere to the highest standards of business ethics.

People - We value our employees' diverse experiences, perspectives, and ideas. We will attract and retain the most talented employees by building a collaborative team environment that offers extensive growth opportunities, challenging roles, and a transparent meritocracy. We are committed to recognizing each individual's contributions to the performance of the team.

Customer Service - At every turn, we strive to meet or exceed our customer's expectations, both internal and external. Daily, we look for practical and significant ways to drive their success.

Entrepreneurship - Never accepting the status quo has been fundamental to our legacy. We know that having a sense of urgency, taking prudent risks, and exhibiting the perseverance to drive forward have been the foundation of our first 75 years of success.....and will be for our next 75 years.

Performance - We strive for continuous improvement, which demands and rewards exemplary results. For us, performance is about: Flawless Execution, Accountability for Results, Financial Responsibility, Clear Expectations, and Smart Measurement.

Social Responsibility - We are committed to exemplary corporate citizenship by protecting the health and safety of our people, ensuring the integrity of our environment, and being active in our communities.